Privacy Policy
Last updated: January 2026
1. Data We Collect
We collect personal details such as your name, mobile phone number, email address, delivery addresses, and order history necessary to authenticate your account, fulfill food deliveries, send order updates, and provide customer support.
2. Geolocation & Address Services
With your permission, we use location coordinates to display available menu items from nearby branches, calculate delivery distances, resolve delivery addresses via OpenStreetMap Nominatim geocoding, and track live delivery status when orders are in transit.
3. Payment & Third-Party Processors
Online transactions are processed through encrypted payment gateways including Cashfree Payments and Razorpay. Phone verification and transactional notifications may be processed via Google Firebase Authentication, WhatsApp Business messaging, and SMTP email services. We do not store your credit/debit card numbers or banking PINs on our servers.
4. Cookies, Local Storage & Retention
We use signed HTTP-only cookies and browser local storage to maintain your authentication session, remember your active branch selection, and preserve items in your cart. Order and tax records are retained as required for accounting compliance; you may contact support to request account deactivation or data review.